About | Policies

Who we are

Our Mission

Alessa Wholesale's mission is to offer retail stores the latest fashions in women's handbags, wallets and more with quality construction, great service and fast shipping - all wrapped up in an affordable wholesale price. Each unique style from Alessa Wholesale comes packed with assorted colors so you can offer your customer a wide array choices at the retail level without having to over purchase quantity on any one item. Our ultimate goal is your 100% satisfaction with all things Alessa Wholesale!


 

What About That Name?

Alessa Wholesale is a family owned and operated business. The family includes a loving husband and wife and two incredible children, both boys. Should there have been a girl come along then a name was already chosen. So many years later, however, that girl "Alessa" did come to life (sort of!!) - in the name of a fashion based family wholesale business. Welcome to our family, the Alessa Wholesale Family.

Policies and Procedures

Shipping, Policies & Procedures, ETC.

SHIPPING: At Alessa Wholesale your order will be carefully packed and shipped the same day in most cases when an order is called in before 3:00 EST. We ship via UPS Ground and would be happy to ship on your UPS or FEDEX account if that is what you prefer.

RETURNS: We apologize if you ever receive damaged merchandise or an error on your shipment. All ordersĀ are double checked for accuracy before shipping BUT mistakes will occur on occasion! In the event of damaged merchandise you must let us know within 7 business days of receiving your shipment to obtain credit whereas after the 7 business days the sale is considered final.

For any errors on your order we will take care of whatever the issue is ASAP for you with apologies for whatever the error may have been. Your 100% satisfaction is of the utmost importance to us!

If you wish to return undamaged merchandise you just have to call us for a return authorization within 7 days upon receiving your goods. The customer must pay freight back for any unwanted merchandise that is not damaged. Merchandise sent back without an authorization or after the 7 day period will not be accepted and returned to the customer.

PRIVACY POLICY: Alessa Wholesale will not share customer information with any 3rd party business for any reason. All customer information is 100% confidential and private.